Today I’m thrilled to share something my team and I have been building for a long time: Siempre Feedback is officially live at siemprefeedback.com.
If you run a physical space — a café, a hotel, a pharmacy, a gym, a row of vending machines — you already know the hardest part of improving it. You can feel when something is off, but you rarely hear about it in time to fix it. The unhappy customer doesn’t fill out a survey. They just don’t come back. And the happy one never tells you what made their day. That silent gap between experience and insight is exactly what we built Siempre Feedback to close.
What Siempre Feedback does
Siempre Feedback turns a single QR code into an instant channel for real-time customer feedback. You place a code where the experience happens — on the table, the machine, the counter, the door — and customers tap, vote, and tell you how it went in seconds. No app to download. No login. No friction.
The result is a QR-code voting and feedback tool that meets people exactly where they are, while the experience is still fresh. Instead of a trickle of forgotten survey emails, you get a steady, honest pulse on what’s working and what isn’t — organized by location, by sentiment, and by topic, so you always know where to look first.
Why we built it
Most customer feedback tools were designed for e-commerce and inboxes. They ask for effort at the wrong moment, from people who’ve already moved on. We wanted something built for the real world — for the businesses that live and die by the in-person experience.
While Rekvestor.com solves the issue of understanding what market would like to buy, Siempre Feedback is focusing on the real feedback from the services, products, …
So we obsessed over three things:
Effortless for the customer. One scan, a couple of taps, done. The easier it is to leave feedback, the more feedback you get — and the more representative it is.
Instant for the owner. You see results as they come in, not weeks later in a report nobody reads. When a location dips, you know today.
Clear at a glance. Every response is sorted by sentiment and topic, so patterns jump out. You don’t need to be a data analyst to run a better business.
Who it’s for
Siempre Feedback works anywhere a customer has an experience worth improving: cafés and restaurants, hotels, pharmacies, retail stores, gyms, coworking spaces, and vending operators. If people pass through your space, you can start listening to them today — with nothing more than a QR code on the wall.
Start collecting feedback today
Launching a product is a beginning, not a finish line. We’re going to keep making Siempre Feedback faster, smarter, and more useful, and the best ideas will come from the businesses using it. If that’s you, I’d love for you to be part of it.
Come see what your customers have been trying to tell you. Visit siemprefeedback.com and set up your first QR-code feedback point in minutes.
